TXM SUPPORT

Product, purchase, access and privacy support.

Send one structured request. Purchase, entitlement, technical and privacy matters are separated so they can be reviewed against the correct record.

PURCHASE

Checkout

Use this for payment or checkout questions. Never include payment-card numbers, security codes or banking passwords.

ACCESS

Product access

Access is based on verified purchase entitlement. Include the email used at checkout and the product name.

30-DAY SUPPORT

Supply & Demand XTS

Supply & Demand XTS includes 30 days of launch support from the purchase date for digital delivery, startup/access issues and product technical questions. This support does not include trading signals, market calls, personalised financial advice or broker/account support.

CONTACT TXM

Open a support request.

This form is also the official privacy contact route. Requests are recorded in the TXM support register and are not proof of payment or product entitlement.

The 30-day period describes eligibility for launch support, not a guaranteed response or resolution time. Your rights under applicable consumer law are not reduced by the support period.

Do not submit passwords, authentication codes, payment-card details or sensitive trading-account credentials.

By submitting, you provide contact information so TXM can review and respond to the request. See the privacy page.